Almost all IT failures lead to decreased productivity—from not being able to access data and business applications to using resources inefficiently.
A security breach is unauthorized access to your data, system, application or network that gives intruders access to sensitive competitive and personal data.
Data loss may be tied to a security breach, an IT component failure, user error like accidental deletion or a disaster such as a fire or flood.
A poor support model can result in employees not knowing how to properly use the tools and software they have or how to fix IT issues that prevent them from doing their jobs.
Businesses that don’t proactively manage their IT investment often encounter unexpected failures. This could be anything from a device like a firewall or network switch dying to your entire server going down.