Generated by Rank Math SEO, this is an llms.txt file designed to help LLMs better understand and index this website. # Microserve Canada: Your Partner for IT Solutions ## Sitemaps [XML Sitemap](https://microserve.ca/sitemap_index.xml): Includes all crawlable and indexable pages. ## Posts - [CRN Solution Provider 500: Microserve Ranks No. 140 [2026]](https://microserve.ca/news/crn-solution-provider-500-2026/): Burnaby, British Columbia — June 10, 2026 — Microserve is proud to announce that it has been named to CRN’s 2026 Solution Provider 500 list, ranking No. 140 among North America’s leading solution providers.  - [Microserve Requalifies as One of Canada’s Best Managed Companies for 2026 ](https://microserve.ca/news/microserve-canadas-best-managed-companies-2026/): National recognition celebrates Microserve’s continued leadership, strong business performance, customer focus, and commitment to long-term impact.  - [Microserve Named Finalist for 2026 Calgary Awards in Social Impact – Business Category ](https://microserve.ca/news/calgary-awards-2026-social-impact/): Calgary, AB - May 20, 2026 - Microserve is proud to announce that it has been named a finalist for the 2026 Calgary Awards in the Social Impact – Business category.  - [Multi-Cloud Expertise: Why It’s the Hardest Skill to Hire in 2026](https://microserve.ca/blog/multi-cloud-expertise-hiring-2026/): Cloud talent has always been competitive, but 2026 has introduced a new dimension to that challenge. The market has shifted from rewarding deep specialization in a single platform to demanding something far more complex: professionals who can design, operate, and optimize across AWS, Azure, and Google Cloud simultaneously. For IT decision makers trying to build resilient, modern cloud teams, this shift has made hiring significantly harder — and the gap between what organizations need and what the talent market offers has never been wider. - [Technical Vetting Checklist for Cloud Leads: A Practical Guide for 2026 ](https://microserve.ca/blog/technical-vetting-checklist-cloud-leads/): Hiring a cloud lead is not like hiring a typical engineer. - [How to Retain Cloud Talent in 2026: What Top Companies Do Differently ](https://microserve.ca/blog/cloud-talent-retention-strategies/): Cloud talent is no longer just hard to find. It is even harder to keep.  - [Microserve Named YWCA BC Outstanding Workplace Finalist for Fourth Consecutive Year ](https://microserve.ca/news/ywca-outstanding-workplace-finalist-2026/): BURNABY, BC — May 7, 2026 — Microserve is proud to announce that it has once again been recognized as a finalist in the Outstanding Workplace category at the 2026 YWCA BC Women of Distinction Awards presented by Scotiabank, marking the company’s fourth consecutive year receiving this honour.  - [Backup Success Doesn’t Guarantee Recovery: What Most Organizations Miss ](https://microserve.ca/blog/backup-success-vs-recovery-readiness/): Many IT leaders take comfort in one simple signal: the backup dashboard. If backup jobs show green, everything looks healthy. Schedules ran, data copied successfully, and storage targets look fine.  - [AI Deployment Framework: 30-60-90 Day Readiness](https://microserve.ca/blog/ai-deployment-readiness-framework/): Artificial intelligence is no longer a conversation for the future. It is already inside the tools your teams use every day. Microsoft 365 Copilot, ChatGPT and Deep-seek is being evaluated by mid-market and enterprise organizations because leaders see potential productivity gains, faster content creation, better data insights, and smarter collaboration.  - [EcoVadis Committed Badge: Microserve ESG Milestone](https://microserve.ca/news/ecovadis-committed-badge-esg-milestone/): Microserve today announced that it has successfully completed its first assessment with EcoVadis, a globally recognized provider of business sustainability ratings, and has earned the EcoVadis Committed badge. This achievement represents a significant step forward in Microserve’s commitment to strengthening its environmental, social, and governance (ESG) performance.  - [Shadow AI vs Shadow IT: What’s the Difference and Why It Matters Now ](https://microserve.ca/blog/shadow-it-vs-shadow-ai-differences/): Artificial intelligence has changed the way people work almost overnight. Employees are writing emails faster, analyzing data in minutes, and generating content with tools that did not exist just a few years ago.  - [What Is Shadow AI and Why It’s Exploding Across Organizations ](https://microserve.ca/blog/what-is-shadow-ai-trends/): Your friendly guide to understanding the trend, its rapid rise, and why it matters in today’s world  - [CRN Tech Elite 250: Microserve Earns Dual 2026 Recognition](https://microserve.ca/news/crn-tech-elite-250-msp-500-2026/): Vancouver, BC — March 16, 2026 — Microserve is proud to announce its recognition on two of the IT channel’s most respected industry lists for 2026. The company has been named to 2026 Tech Elite 250 list by CRN and the Managed Service Provider (MSP) 500 list in the Elite 150 category, underscoring its continued leadership in delivering high-impact technology solutions and managed services.  - [Microserve Releases Community Impact 2025 Annual Report, Highlighting ESG in Action ](https://microserve.ca/news/2025-community-impact-esg-report/): Burnaby, BC — March 2026 — Microserve is proud to announce the release of its Community Impact 2025 Annual Report, a comprehensive overview of the company’s progress and performance across environmental responsibility, social impact, and governance (ESG).  - [Signs Your Data Centre Infrastructure Needs a Refresh ](https://microserve.ca/blog/data-centre-infrastructure-refresh-signs/): Managing your organization’s data centre (DC) infrastructure today is no longer just about keeping systems running, it’s about enabling growth in a world shaped by AI-driven workloads, heightened security threats, supply-chain constraints, and disruptive changes in virtualization platforms. - [How to Get Started with Phishing-Resistant MFA — A Practical Guide ](https://microserve.ca/blog/get-started-with-phishing-resistant-mfa/): In the fight against credential-based threats, simply enabling traditional MFA isn’t enough.  - [Alberta Energy Regulator Modernizes 70+ Meeting Spaces with Microserve’s Managed AV Services ](https://microserve.ca/case-studies/aer-managed-av-case-study/): Empowering Mission-Critical Collaboration Across Alberta  - [Optimizing Storage for High-Resolution Media Projects ](https://microserve.ca/blog/optimize-storage-high-res-media/): In the Media & Entertainment industry, the scale of data being created has reached unprecedented levels. Modern film productions, high-end visual effects, and AAA video games routinely generate terabytes of raw footage and digital assets. For context, a single 4K film can easily exceed 10 terabytes of data before editing, rendering, and post-production. With the growing adoption of 8K video, virtual reality experiences, and volumetric capture technologies, this number is rapidly escalating. The explosion of data has put storage infrastructure at the forefront of studio planning, making it a critical component of any high-performing production pipeline.  - [Microserve Named HP Amplify Impact 3 Star Partner [2026]](https://microserve.ca/news/hp-amplify-impact-3-star-partner-sustainability/): Burnaby, BC – 25 Feb 2026 – Microserve, one of Canada’s leading IT solutions and managed services providers, is proud to announce that it has been recognized as an HP Amplify Impact 3 Star Partner. This achievement reflects Microserve’s continued commitment to sustainability, responsible business practices, and helping organizations adopt technology that supports both performance and environmental responsibility.  - [Protecting Creative IP in the Age of Remote Collaboration ](https://microserve.ca/blog/secure-creative-ip-remote-work/): The Media & Entertainment (M&E) industry has always been built on ideas, creativity, and intellectual property (IP). From blockbuster films to AAA video games and cutting-edge visual effects, studios’ most valuable assets are their creative works. Protecting these assets has always been a priority, but the rapid shift toward remote collaboration over the past few years has introduced new complexities and risks.  - [Microserve Certified as a BC Living Wage Employer](https://microserve.ca/news/microserve-bc-living-wage-employer-certification/): Burnaby, BC – January 23, 2026 – Microserve, one of Canada’s leading IT solutions and managed services providers, is proud to announce that it has been officially certified as a Living Wage Employer by Living Wage for Families BC. - [Meeting Compliance and Security: Why Canadian Organizations Need Phishing-Resistant MFA ](https://microserve.ca/blog/phishing-resistant-mfa-compliance-canada/): Cyber threats are no longer just a technical issue; they’re a compliance and business risk. For Canadian organizations, the stakes are even higher. Weak authentication not only opens the door to attackers but also puts companies at risk of violating privacy laws, sector regulations, and even cyber insurance agreements.  - [From Detection to Response: Practical EDR Lessons for Higher Education ](https://microserve.ca/blog/higher-ed-edr-security-strategy/): Higher education has always operated differently from most industries. Open networks, shared research environments, thousands of endpoints, and a culture built on collaboration are all part of what makes universities thrive. They are also what make security teams lose sleep.  - [CRN MSP 500 Elite 150: Microserve Named Top 2026 Provider](https://microserve.ca/news/crn-msp-500-elite-150-2026/): Burnaby, BC – February 13, 2026 – Microserve, one of Canada’s premier IT solutions and managed services providers, is proud to announce its inclusion in CRN’s Managed Service Provider (MSP) 500 list for 2026, earning a prestigious spot in the Elite 150 category. The annual MSP 500 list recognizes the North American MSPs who are leading the charge in growth, innovation, and delivering transformative solutions that help organizations optimize efficiency and maximize ROI.  - [Navigating VIPSS 2026: Join Microserve in Victoria](https://microserve.ca/industry-events/vipss-2026-victoria/): The Victoria International Privacy & Security Summit (VIPSS) 2026 is Western Canada’s premier forum for data protection and cybersecurity. As a leading IT partner in British Columbia, Microserve will be on-site to help organizations translate summit insights into actionable security architectures. - [Asynchronous Collaboration: Why Smarter Leadership Starts Beyond Meetings](https://microserve.ca/blog/asynchronous-collaboration-leadership-strategies/): What is asynchronous collaboration? Asynchronous (async) collaboration is a work method where teams contribute to projects on their own schedules without requiring real-time interaction. Unlike traditional meetings, async utilizes shared documentation, video updates, and project boards to maintain momentum without interrupting "Deep Work" cycles. - [AI Leadership Framework: 4 Rules for 2026 [Expert Insights]](https://microserve.ca/blog/ai-leadership-framework-ramy-nassar/): Summary: The 2026 AI Leadership Framework shifts focus from tool adoption to "Trust Scaling" and "Human-in-the-Loop" decision-making. These insights, shared by futurist Ramy Nassar at the Microserve LeadIT Summit, provide a roadmap for leaders to maintain critical thinking in an automated world. - [Microserve Wins Canada’s Most Admired Corporate Cultures Award 2025](https://microserve.ca/news/canadas-most-admired-corporate-cultures-2025/): Burnaby, BC – November 21, 2025 – Microserve, one of Canada’s leading IT solutions and managed services providers, is proud to announce that it has been named a 2025 Canada’s Most Admired™ Corporate Cultures Award winner by Waterstone Human Capital, Canada’s leading cultural talent advisory firm.  - [Dell Technologies World 2026: Innovation & AI](https://microserve.ca/partner-events/dell-technologies-world-2026-innovation/): The next era of innovation is here. Microserve is excited to invite you to Dell Technologies World 2026. This isn't just a tech conference; it’s a hands-on look at the tools that will define the next decade of business. - [Lenovo Tech World @ CES: Future of Enterprise AI](https://microserve.ca/partner-events/lenovo-tech-world-ces-ai-innovation/): The intelligence revolution is moving fast. As a proud Lenovo partner, Microserve invites you to experience a bold new vision for innovation at Lenovo Tech World. - [Microserve Establishes $15K University of Calgary Computer Science Award](https://microserve.ca/news/university-of-calgary-computer-science-award/): Calgary, AB – September 16, 2025 – Microserve is proud to announce the creation of the Microserve Computer Science Award, a new student award at the University of Calgary, designed to support students who are first-generation in their family to pursue post-secondary education. Valued at $3,000 per year, this award will be granted annually to an undergraduate student majoring in Computer Science, beginning in the 2025–2026 academic year. - [Microserve Finalist in 3 CRN Women of the Year Awards 2025](https://microserve.ca/news/crn-women-of-year-finalist-2025/): Vancouver, BC – September 22, 2025 – Microserve, one of Canada’s leading IT solutions providers, is proud to announce it has been named a finalist in three categories at the 2025 CRN Women of the Year Awards:  - [Microserve Commits $100,000 to Fuel the Fight Against Cancer in BC and Alberta ](https://microserve.ca/news/fuel-fight-cancer-bc-ab-donation/): Vancouver, BC – October 29, 2025 – In recognition of Breast Cancer Awareness Month, Microserve is proud to launch Fueling the Fight, a powerful new chapter in its community impact journey. Through this pledge, Microserve is committing a minimum $100,000 over the next five years to support cancer care and research across Western Canada. Funds will be contributed to the BC Cancer Foundation and the Alberta Cancer Foundation, fueling progress in treatment, research, and patient care.  - [How to Future-Proof Your MFA Strategy Against Modern Threats  ](https://microserve.ca/blog/future-proof-mfa-strategy/): Although multi-factor authentication (MFA) has long served as a fundamental security measure, threat actors have advanced their techniques. As a result, conventional MFA approaches are becoming more susceptible to complex attacks, prompting organizations to consider enhanced security alternatives.  - [Microserve named 2025 Dell Canada Partner of the Year, Client Solutions](https://microserve.ca/news/dell-euc-partner-year-2025/): Vancouver, BC – – Microserve, one of Canada’s leading IT solutions providers, is proud to announce it has been named the Dell Canada Partner of the Year for Client Solutions, 2025. This marks the fourth consecutive year Microserve has earned national recognition from Dell Technologies for its leadership, expertise, and dedication to client success.  - [Microserve Named 2025 Leading Accessible Employer](https://microserve.ca/news/leading-accessible-employer-2025/): Vancouver, BC – September 23, 2025 – Microserve, one of Canada’s leading IT solutions providers, has been officially recognized as a Leading Accessible Employer 2025 through its participation in the Pledge to Measure, a national initiative dedicated to benchmarking disability inclusion in Canadian workplaces. This recognition celebrated Microserve’s commitment to measure and improve disability inclusion across its workforce.   - [Microserve is a Top Finalist at the Untapped Inclusion Awards](https://microserve.ca/news/untapped-workplace-inclusion-awards-2025/): Vancouver, BC – September 23, 2025 – Microserve, one of Canada’s leading IT solutions providers, has been recognized as a Top Finalist in the Diverse & Inclusive Champion: Medium & Large Business category at the 12th Annual Untapped Workplace Inclusion Awards, hosted by Open Door Group.  - [Microserve Named in BIV’s Top 100 Fastest-Growing BC Companies](https://microserve.ca/news/biv-top-100-fastest-growing-bc-2025/): Vancouver, BC – September 8, 2025 – Microserve is proud to be recognized by Business in Vancouver as one of British Columbia’s Top 100 Fastest-Growing Companies in 2025. The elite list, featured in BIV’s Fastest-Growing special edition, celebrates the province’s companies that have achieved exceptional revenue acceleration.   - [Webinar: Enabling a Future-Ready Workforce](https://microserve.ca/webinar/logitech-hybrid-workforce/): Join Microserve and Logitech for an exclusive webinar tailored for Canadian IT leaders exploring the future of hybrid collaboration. Discover how intelligent meeting room solutions can transform your organization’s communication, engagement, and productivity. - [Microserve Helps Municipality Save 70% on Backup Costs with Veeam](https://microserve.ca/case-studies/canadian-municipality-veeam-migration/): When a Canadian municipality's backup systems became operational bottlenecks, they turned to a trusted partner for a solution. Through a strategic partnership with Microserve, this municipality achieved a 70% cost reduction and a 300% improvement in recovery speed. - [Alberta Government Selects Microserve for BaaS Contract](https://microserve.ca/news/alberta-government-baas-contract/): Edmonton, Alberta – September 11, 2025 – Microserve is proud to announce that it has been selected by the Government of Alberta (GoA) to deliver a transformative Boardroom-as-a-Service (BaaS) solution to modernize meeting spaces across the Province’s ministries, agencies, and other approved organizations. This milestone initiative is a bold step toward enabling scalable, high-performance, hybrid collaboration for one of Canada’s largest and most geographically distributed public sector organizations.  - [Microserve Ranked #5 Among B.C.’s Largest Tech Companies by Revenue in 2025 ](https://microserve.ca/news/microserve-ranked-top-5-bc-tech-companies/): Burnaby, B.C. – July 15, 2025 – Microserve, Western Canada’s trusted partner for IT services and solutions, is proud to announce its recognition as the #5 largest technology company by revenue in British Columbia, according to the 2025 BCBusiness Top 100 list.  - [Microserve Confirmed as a Broadcom VMware Partner in Canada](https://microserve.ca/news/broadcom-vmware-partner-canada/): Vancouver, BC – August 4, 2025 – Microserve, a leading Canadian-owned IT solutions provider, is proud to announce that it remains among the select few partners in Canada authorized by Broadcom VMware. Following Broadcom’s dramatic reduction of its reseller program cutting over 90% of partners nationwide, Microserve continues to be part of the top tier still able to sell, renew, and support VMware solutions for Canadian organizations.  - [Is Your Data Center Really Ready for AI? Here’s How to Tell ](https://microserve.ca/blog/ai-data-center-checklist/): The rise of AI demands a complete overhaul of legacy data centers. This guide provides a checklist to evaluate your infrastructure's readiness, from power and cooling to networks and sustainability. Upgrading for AI is critical for performance and efficiency, and our article outlines the key metrics and actionable steps to help your organization get there. - [InfoComm 2025: AV for Hybrid Collaboration](https://microserve.ca/blog/infocomm-2025-av-trends/): InfoComm 2025 in Orlando wasn’t just another trade show. With over 30,998 verified attendees from 97 countries and 817 exhibitors across more than 400 thousand square feet of AV innovation, this year’s gathering felt like the ultimate laboratory of future‑ready collaborative experiences. From AI‑powered meeting tech to broadcast‑quality production and true‑to‑life 3D conferencing, the conference proved that the future of AV is brilliant, and it’s already here. - [SIGGRAPH 2025: Computer Graphics & Interactive Tech](https://microserve.ca/industry-events/siggraph-2025/): Microserve is excited to highlight SIGGRAPH 2025, the 52nd International Conference & Exhibition on Computer Graphics & Interactive Techniques, set to take place in our vibrant home city of Vancouver, BC. - [The 2025 Tech Hiring Crunch in Canada: How to Hire Smarter, Faster ](https://microserve.ca/blog/tech-hiring-crunch-canada/): The IT Talent Crunch is Here, and It’s Getting Worse; - [Microserve Named 2025 Lenovo Canada Partner of The Year ](https://microserve.ca/news/lenovo-partner-of-year-2025/): May 12, 2025 - Microserve is honoured to have received the 2025 Lenovo 360 Canadian Partner of the Year Award during Lenovo 360 Accelerate in New Orleans. This award celebrates Microserve’s outstanding customer engagement, expertise across all Lenovo lines of business, commitment to innovation, and community involvement. - [Why Apple Is the Smartest Tech Investment for Today’s Schools](https://microserve.ca/blog/apple-for-schools/): Great education starts with access — to ideas, creativity, and to the tools that make it all possible. From interactive classrooms to remote learning environments, the right technology empowers educators and inspires students. - [Meeting Equity in Hybrid Work Environments: A Step-by-Step Guide ](https://microserve.ca/blog/hybrid-meeting-equity/): If you're managing a hybrid team, you know that the struggle for meeting equity is a real concern. As hybrid work becomes a permanent fixture, businesses must reassess their approach to meeting participation, ensuring that everyone, regardless of their location, has an equal opportunity to contribute, collaborate, and communicate effectively. - [Microserve Named One of Canada’s Best Managed Companies](https://microserve.ca/news/best-managed-2025/): Vancouver, BC — May 7, 2025 — Microserve is proud to receive the prestigious 2025 Canada’s Best Managed Companies award, recognizing our commitment to excellence, industry-leading IT services, and consistent growth. - [Achieving Meeting Equity in Hybrid Workspaces](https://microserve.ca/on-demand-webinar/hybrid-equity-webinar/): Hybrid work is here to stay, and ensuring equitable and productive meetings for all participants – whether they're in the office or joining remotely – is crucial. We recently hosted an insightful webinar, "Achieving Meeting Equity in Hybrid Workspaces: A Live Microserve & Poly Demonstration," where we dove deep into practical strategies and cutting-edge technologies to bridge the gap in hybrid collaboration. - [Microserve at BCNET CONNECT 2025](https://microserve.ca/industry-events/microserve-at-bcnet-connect-2025/): As a Platinum Sponsor, Microserve is proud to support BCNET CONNECT 2025, celebrating 25 years of innovation in higher education and research technology. This premier event, held from April 1-3, 2025, at the Sheraton Vancouver Wall Centre, will bring together over 750 delegates, 150 speakers, and 47 sponsors for an inspiring 2.5 days of interactive sessions, networking, and exploration of cutting-edge solutions. - [Microserve’s Commitment to Gender Parity and Equity](https://microserve.ca/blog/microserves-commitment-gender-parity-equity/): At Microserve, fostering inclusivity and breaking down barriers are key to building a workplace where everyone can thrive. As highlighted in CRN's coverage of our efforts, Microserve was honored with the CRN Women of the Year Gender Parity Award in 2024. This recognition reflects our ongoing commitment to empowering women in technology and creating opportunities for leadership and growth. - [Microserve Recognized for Innovation on CRN’s 2025 MSP 500 Elite 150 and Fast Growth 150 Lists ](https://microserve.ca/news/crns-2025-msp-500-elite-150-fast-growth-150/): Vancouver, February 10, 2025 — Microserve, a leading provider of IT solutions announced today that CRN®, a brand of The Channel Company, has recognized Microserve on its Managed Service Provider (MSP) 500 list in the Elite 150 category for 2025. Additionally, Microserve has been listed on the Fast Growth 150, highlighting its rapid expansion and success in the industry. - [Cost-Optimized Data Centers: AI-Powered Scalability for the Modern Enterprise ](https://microserve.ca/blog/cost-optimized-data-centers-ai-powered/): The modern enterprise thrives on data. But as businesses continue to rely on data-driven decision-making, the demand for scalable, efficient, and cost-effective IT infrastructure is skyrocketing. Yet, managing data center capacity without overspending or underutilizing resources remains a challenge. AI-driven cost optimization is transforming data center management, enabling intelligent capacity planning, enhanced resource utilization, and predictive analytics. By embracing AI, enterprises ensure seamless scalability while significantly reducing operational costs, making them more agile in an evolving digital landscape. - [HPE Discover Las Vegas 2025 – Join Microserve for the Ultimate Tech Experience!](https://microserve.ca/industry-events/hpe-discover-las-vegas-2025/): Discover the future of IT at HPE Discover Las Vegas 2025, the premier conference for networking, AI, hybrid cloud, and beyond. As a proud partner of HPE, Microserve invites you to join us in exploring cutting-edge innovations, gaining actionable insights, and building meaningful connections. - [Windows 11 Upgrade Guide for Businesses](https://microserve.ca/blog/upgrade-to-windows-11-guide-businesses/): As technology evolves, businesses must adapt to maintain security, productivity, and compatibility. With Windows 10 approaching its end-of-support, the transition to Windows 11 is no longer a question of "if" but "when." This upgrade offers more than a refreshed interface; it’s a pivotal opportunity to future-proof your organization. - [27th Annual Victoria International Privacy & Security Summit](https://microserve.ca/industry-events/vipss-2025/): Microserve and SentinelOne are excited to share that we are cosponsoring the 27th Annual Victoria International Privacy & Security Summit (VIPSS) 2025! This prestigious event will take place from March 11-13, 2025, at the Victoria Conference Centre in Victoria, BC. The summit will feature over 60 international subject matter experts from government, private sector, and academia, discussing topics such as AI, cloud computing, cybersecurity, big data, e-commerce, ransomware, bioethics, facial recognition, privacy legislation, data governance, and innovation. Attendees will have the chance to network with senior executives and professionals who are transforming the privacy and security industry. - [Microserve Wins Burnaby Community Spirit Award at the 25th Annual Burnaby Business Excellence Awards Gala ](https://microserve.ca/news/microserve-wins-burnaby-spirit-award-2024/): Burnaby, BC – November 15, 2024 – Microserve is thrilled to have received the Burnaby Community Spirit Award at the 25th Annual Burnaby Business Excellence Awards Gala. This award recognizes Microserve's outstanding commitment to Corporate Social Responsibility and strong support of local service agencies and not-for-profit organizations. - [Microserve is now an Apple Authorized Education Reseller in Canada ](https://microserve.ca/news/apple-education-reseller/): Vancouver, BC – November 12, 2024– Microserve, a leading Canadian IT Solutions Provider, with offices in BC and Alberta is excited to announce that it is now an Apple Authorized Education Reseller. Allowing Microserve to offer Apple products and services specifically tailored to the education sector. - [Microserve Proudly Sponsors Cyber Summit 2024 in Banff](https://microserve.ca/industry-events/microserve-platinum-sponsor-cyber-summit-2024/): Microserve is excited to announce its role as a Platinum sponsor for Cyber Summit 2024, an annual industry event that brings together IT professionals, thought leaders, and innovators. This year’s theme, "It Was All Just a Meme – Thirty Years of Cyber Culture", will explore the impact of cyber culture on various sectors over the last 30 years, with a special focus on Western Canada's network. - [Microserve Selected as Finalist in Two Categories for the 25th Annual Burnaby Business Excellence Awards  ](https://microserve.ca/news/microserve-finalist-bbea-2024/): Burnaby, BC – October 7, 2024 – We are thrilled to announce that Microserve has been selected as a finalist for this year’s Burnaby Business Excellence Awards in the categories of "Business of the Year" and "Burnaby Community Spirit." The Burnaby Business Excellence Awards is a joint initiative of the City of Burnaby and the Burnaby Board of Trade, celebrating and honoring the achievements and contributions of local businesses to the Burnaby community and economy.  - [Microserve Finalist for 2024 CRN Women of the Year Awards](https://microserve.ca/news/microserve-finalist-crn-women-of-the-year-2024/): Vancouver, Sept. 30th, 2024 — Microserve is proud to announce that it has been selected as a finalist for the prestigious 2024 CRN Women of the Year Awards in two significant categories: the Community Impact Award and the Gender Parity Award. These nominations underscore Microserve's ongoing commitment to advancing diversity, equity, and community engagement within the IT industry. - [Microserve Launches University of Calgary Award for Future IT Leaders](https://microserve.ca/news/university-calgary-future-leaders-award/): Vancouver, July 1, 2024 – Microserve, a leading Canadian IT solutions provider, is proud to announce the launch of the Microserve Future Leaders Award at the University of Calgary. This undergraduate award, funded by Microserve’s Client Appreciation Garden Gala, is part of the company’s ongoing commitment to empowering the next generation of IT professionals through academic opportunities. - [Microserve Raises $8,500 to Support Douglas College Foundation for the 28th Year](https://microserve.ca/news/microserve-supports-douglas-college-2024/): Vancouver, July 29, 2024 – Microserve’s employees, clients, and vendor partners came together in July for the 28th annual fundraiser to support the Douglas College Foundation. This year, we proudly raised $8,500, contributing to our ongoing commitment to making higher education accessible. This year’s donation brings Microserve’s total contributions over the 28-year partnership to nearly half a million dollars, directly benefiting students in need. - [Microserve Named Top Managed IT Provider on Channel Futures 2024 List](https://microserve.ca/news/microserve-ranked-top-2024-msp-list/): SEPTEMBER 12, 2024: Microserve has been named as one of the world’s premier managed service providers on the prestigious 2024 Next Generation rankings by Channel Futures. - [Microserve Named One of BC’s Fastest-Growing Companies in 2024 by BIV](https://microserve.ca/news/bc-fastest-growing-it-company-2024/): Vancouver, BC – August 26, 2024 – Microserve, a leading provider of IT solutions and services, is proud to announce its recognition by Business in Vancouver (BIV) as one of BC’s Top 100 Fastest-Growing Companies for 2024. With an impressive five-year revenue growth rate of 57.3%, Microserve has expanded its reach and influence across industries, providing innovative solutions and driving success for businesses across British Columbia and Alberta. - [After the CrowdStrike Incident: The Ripple Effect of Global Tech Outages ](https://microserve.ca/blog/after-the-crowdstrike-incident/): In today's world, where technology drives nearly every aspect of our lives, the CrowdStrike incident of July 2024 served as a sobering reminder that no one is immune to the chaos that a software malfunction can create. As a global leader in cybersecurity, CrowdStrike's momentary misstep reverberated far beyond their immediate client base, triggering worldwide disruptions across industries. The aftermath of this incident raises a pressing question: In a world so deeply interconnected by technology, are we truly prepared for the fallout when something goes wrong? - [MISA BC 2024 Fall Conference](https://microserve.ca/industry-events/misa-bc-2024-fall-conference/): Microserve is thrilled to announce that we’ll be attending the MISA BC 2024 Conference! Visit us at booth #46! - [Microserve Wins Dell Client Award 3rd Year Running](https://microserve.ca/news/microserve-dell-award-2024/): Microserve, a leading IT solutions provider across Canada, is proud to announce its recognition at the Dell Canada Partner Award 2024 in the “Excellence Award Canada, Client Solutions” category for the third consecutive year. - [CrowdStrike Incident: What Happened and What Did We Learn? ](https://microserve.ca/blog/crowdstrike-incident-summary-and-lessons/): On July 19, 2024, CrowdStrike–the cybersecurity company behind a widely-used endpoint protection platform– released a faulty update that caused a widespread outage of Microsoft Windows devices around the world. In this article, you will learn more about what happened in the CrowdStrike incident and what Microserve learned from remediating the incident for our clients. - [Microserve Achieves Prestigious Ranking on 2024 CRN’s Fast Growth 150 List](https://microserve.ca/news/microserve-crns-2024-fast-growth-150/): Vancouver, BC - June 26, 2024 - Microserve is proud to announce that it has been named No. 80 on the 2024 CRN Fast Growth 150 list. This prestigious recognition celebrates Microserve as one of the strongest-performing and fastest-growing solution providers across North America. Notably, Microserve has climbed from its previous ranking of No. 95 on the 2023 list, demonstrating significant growth and sustained success. - [Microserve Secures Multi-Year Servers & Storage Agreement with Cybera/SRNet ShareIT](https://microserve.ca/news/microserve-secures-agreement-shareit/): Microserve, a leading Canadian IT Solutions Provider, with offices in Alberta and British Columbia, is excited to announce that we have been awarded an exclusive agreement with the Cybera SRNet ShareIT program to provide Servers & Storage including Infrastructure Hardware, Private and Hybrid Cloud solutions, Software and Services to support the diverse requirements of the ShareIT Program Members. - [Microserve Named Finalist for the 2024 Alberta Business Health & Wellness Award of Distinction ](https://microserve.ca/news/microserve-finalist-2024-abhwad/): Burnaby, May 9th, 2024 — Microserve, a leading provider of IT solutions and services, is thrilled to announce that we have been selected as a finalist for the 2024 Alberta Business Health & Wellness Award, part of the prestigious Alberta Business Awards of Distinction 2024 organized by the Alberta Chamber of Commerce. - [Broadcom acquires VMware: What does it mean for VMware customers? ](https://microserve.ca/blog/broadcom-acquires-vmware/): Last November, Broadcom acquired VMware. The acquisition is expected to help Broadcom to “enable global enterprises to embrace private and hybrid cloud environments, making them more secure and resilient,” according to Hack Tan, the President and Chief Executive Officer of Broadcom. However, almost four months into the acquisition, VMware customers are noticing changes to VMware’s products and offerings, and some are now evaluating VMware alternatives. - [Microserve Achieves Prestigious Ranking on CRN’s Solution Provider 500 List for 2024 ](https://microserve.ca/news/microserve-crn-2024-solution-provider/): Burnaby, BC – May 23, 2024 – Microserve is excited to announce that we have been ranked #164 on CRN's Solution Provider (SP) 500 list for 2024. This esteemed list, published annually by CRN and The Channel Company, highlights the top solution providers by revenue and serves as the industry’s benchmark for success. - [Fortifying Cyber Defences Against Generative AI Threats](https://microserve.ca/blog/fortifying-cyber-defenses-ai-threats/): As the proliferation of deepfakes continues to pose significant challenges, organizations and individuals must adopt proactive measures to detect and combat synthetic media manipulation. Advanced detection algorithms and forensic techniques developed by researchers at institutions such as MIT and Stanford University offer promising avenues for identifying deepfakes with higher accuracy. - [Browns Restaurant Group](https://microserve.ca/case-studies/brg-case-study/): In 2016, Browns Restaurant Group (BRG) was facing a significant hurdle: their business growth had outgrown their IT capabilities. They needed reliable IT systems to support their expanding business, while keeping data and devices secure. With a growing number of restaurant locations and employees, they lacked the necessary IT support to address challenges efficiently. BRG recognized the need for an IT partner with a long-term vision and capacity to support their plans for continued business growth. - [Microserve joins the Kidney Foundation’s Living Donor Circle of Excellence](https://microserve.ca/news/kidney-foundations-living-donor-circle/): Vancouver, April 29, 2024 - [Navigating Cybersecurity Risks in the Age of Generative AI ](https://microserve.ca/blog/cyber-risks-generative-ai/): Welcome back to the second instalment of our blog series, where we continue our exploration of the intersection between generative artificial intelligence (AI) and cybersecurity. In this post, we delve into the myriad security risks posed by generative AI technologies and their implications for the digital ecosystem. - [Navigating tech layoffs: Looking for top talent in the pool of laid off workers ](https://microserve.ca/blog/tech-layoffs-talent-pool/): In 2023, more than 240,000 people in the tech industry were laid off from their jobs due to economic downturn and budget restructuring. A large portion of these individuals were laid off in large groups from major tech companies across the world; Google, Meta, and Amazon let go a combined total of over 50,000 people in total this year. - [Navigating the Perils of Uncontrolled AI: Safeguards for a Safer Future ](https://microserve.ca/blog/nav-perils-ai-safeguards/): In the realm of technological advancement, few innovations hold as much promise and peril as Artificial Intelligence (AI). While AI offers transformative potential across various domains, from healthcare to transportation, the unchecked proliferation of AI systems raises serious concerns. As we delve deeper into the era of AI, it becomes increasingly imperative to understand the dangers posed by uncontrolled AI, anticipate potential consequences, and implement robust safeguards to mitigate risks. - [From Data to Decision: Maximizing Talent Search with AI](https://microserve.ca/blog/from-data-to-decision-maximizing-talent-search-with-ai/): Welcome back, folks! Today, we're diving deeper into the exciting realm of talent search, where AI takes centre stage to revolutionize the game. Imagine a bustling marketplace teeming with talent, and amidst the chaos, AI emerges as the ultimate ally, armed with data analysis, predictive insights, and a knack for levelling the playing field. Let's uncover how AI is transforming talent acquisition. - [How to Streamline and Improve Interviewing with AI and Automation ](https://microserve.ca/blog/streamline-interviews-ai/): Identifying the right candidate for a role can be a daunting task. Evaluating candidates is a skill that HR professionals and staffing agencies perfect over time with experience. Knowing what questions to ask, how to evaluate each candidate, and making an informed hiring decision takes time and effort. Luckily, artificial intelligence (AI) technology is making this process easier. AI and automation tools such as ChatGPT, Oracle, and Codility streamline the hiring process by handling tasks like resume screening, interview preparation, and question creation. - [Navigating tech layoffs: Looking for a new job in tech ](https://microserve.ca/blog/tech-layoffs-job-search/): What does this mean for a laid off worker? Not all hope is lost. Companies that are still hiring through tech layoffs (link to the other Navigating Tech Layoffs blog post) realize that major companies are letting go of their top talent, and the job market is shifting rapidly. Most people find a new job within 90 days and don’t have to move out of the tech industry. - [Managed Print Services Explainer Video](https://microserve.ca/video/managed-print-services-video/): Unmanaged print environments can be a drain on your resources, leading to unnecessary costs and frequent IT headaches. Our Managed Print Services are designed to eliminate these burdens, providing a seamless and efficient solution for your business.In this video, discover how our Managed Print Services team, in collaboration with industry leaders like Hewlett Packard, can help you: - [Revolutionizing Talent Discovery: 5 Ways AI Reshapes Hiring](https://microserve.ca/blog/ai-talent-discovery/): In today's fiercely competitive job market, the quest for talent is more critical than ever. Traditional hiring methods often struggle to keep pace with the volume and diversity of applicants, leading to inefficiencies and missed opportunities. However, the advent of artificial intelligence (AI) is reshaping the landscape of talent discovery, offering innovative solutions that promise to revolutionize the hiring process. - [TelemetryTV Lunch and Learn Webinar](https://microserve.ca/webinar/bcnet-lunch-and-learn-webinar/): Collaborating with Microserve, our upcoming lunch and learn session is designed exclusively for Canadian post-secondary institutions eager to explore the transformative benefits of digital signage in enhancing campus communication. - [Arctic Wolf Cyber Insurance Webinar](https://microserve.ca/webinar/arctic-wolf-cyber-insurance-webinar/): Due to rising attacks and ransom demands, the insurance industry has been forced to develop a new set of best practices to make their cyber insurance policies profitable, sustainable, and competitive. But these best practices have also made it much harder for an organization to obtain and maintain a policy. - [Microserve Nominated for YWCA Women of Distinction Award 2024](https://microserve.ca/news/41st-ywca-woda/): Vancouver, March 8, 2024 - Microserve is thrilled to announce its nomination for the Women of Distinction Awards in the Outstanding Workplace category at the prestigious 41st Annual YWCA Metro Vancouver Women of Distinction Awards. This nomination underscores Microserve's commitment to fostering an inclusive and supportive work environment that prioritizes the well-being and diverse needs of its employees. - [How to Respond to Security Incidents ](https://microserve.ca/blog/how-to-respond-to-security-incidents/): Once you’ve detected a threat and confirmed that the security incident is an issue that needs to be actioned, you move into the “response” phase of security incident response life cycle. To thoroughly respond to security threats, you need to mitigate and contain threats, protect your data and property, and ensure devices are accounted for. In other words, during the “response” phase of the security incident response life cycle, the security teams are busy handling the incidents and getting to the root cause of the threat. - [How to Detect Security Incidents ](https://microserve.ca/blog/how-to-detect-security-incidents/): To protect your organization and its assets against security incidents, you need to be able to detect cybersecurity threats. The faster you can detect security incidents, the faster you can respond to and recover from the security incident. You need agility and skill to detect security incidents, respond to security threats, and recover from security issues. - [BCNET 2024](https://microserve.ca/industry-events/bcnet-2024/): Microserve is thrilled to announce that we will be exhibiting and speaking at the 2024 BCNET Connect Summit! Join us on April 3-5 at the Sheraton Wall Centre Downtown Vancouver. This event is essential for mindshare & networking for Higher Ed/Post Secondary and IT professionals. We’ll also celebrate achievements and discover innovative ideas to tackle the tech challenges of the present and future. We look forward to seeing you there with the rest of the vibrant BCNET community! - [Cloud Security Best Practices: Building a Robust Strategy ](https://microserve.ca/blog/crafting-a-strong-cloud-security-strategy/): To do this, there are several things you should consider addressing with your cloud security strategy. In this article, we’ll go over how to improve your cloud security measures and create a robust strategy to address today’s cloud security challenges. - [Tech for Good: Amplifying Positive Impact in the IT Industry ](https://microserve.ca/blog/tech-for-good/): In the ever-evolving landscape of the IT industry, the commitment to social responsibility has taken centre stage. Building on our exploration of diversity, equity, and inclusion in the previous post, this follow-up piece delves into how the IT sector is harnessing its technological prowess for the greater good. Through research insights and real-life examples, we aim to spotlight the transformative power of "Tech for Good" initiatives in driving positive impact.  - [How to Develop an Incident Response Plan ](https://microserve.ca/blog/how-to-develop-an-incident-response-plan/): An incident response plan is a detailed, step-by-step plan that is essential to mitigate cybersecurity risks and threats. It defines how your organization detects incidents and communicates detailed incident response procedures. An incident response plan strengthens security posture and engages key stakeholders in cybersecurity strategies. Incident response plans should address incident detection, threat containment, threat elimination, and system restoration. - [Discover the Latest in Privacy and Security at the Annual TRU Conference](https://microserve.ca/industry-events/tru-secconf2024/): Join us and over 300 of your colleagues for TRU’s eighth annual Privacy and Security Conference. This year the event has been extended to two days for ample learning, engagement, and networking opportunities. Delve into the delicate balance between providing security and privacy through collaborating with industry leaders and influence our increasingly digital world. Security and privacy landscapes are always evolving, and this conference is the perfect place to stay up to date. - [Diversity, Equity, & Inclusion: Keys to IT Success](https://microserve.ca/blog/diversity-equity-inclusion-in-it-industry/): In an age where diversity, equity, and inclusion (DEI) are integral to societal progress, the IT industry stands as a beacon of innovation and adaptation. This blog post explores the depth of the IT sector's commitment to diversity, equity, and inclusion, shedding light on research findings and successful examples that showcase the tangible benefits reaped from embracing these values. - [How to Harden Your Firewall and Fortify Firewall Security](https://microserve.ca/blog/firewall-hardening/): Firewall hardening is a crucial part of network security and should be included in your cybersecurity strategy. The process of firewall hardening helps businesses fortify firewall security, control network traffic, and reduce the risk of cyberattacks. Because firewalls are often your first line of defense against cyber threats, hardening your firewall helps prevent malicious traffic and unauthorized users from compromising your corporate network. ## Pages - [Regina](https://microserve.ca/locations/regina/) - [LeadIT 2026 Venue](https://microserve.ca/leadit-2026/venue/) - [LeadIT Sponsorship 2026](https://microserve.ca/leadit-2026/sponsorship/) - [2026 LeadIT Call for Proposal](https://microserve.ca/leadit-2026/call-for-proposal/) - [LeadIT 2026](https://microserve.ca/leadit-2026/) - [Microsoft Purview Consulting & Governance](https://microserve.ca/services-solutions/cloud-services/microsoft-purview-managed-services/) - [Veeam Managed Backup & Ransomware Recovery](https://microserve.ca/services-solutions/backup-disaster-recovery/managed-veeam-backup-recovery/) - [Environment](https://microserve.ca/about-us/community-impact/environment/) - [Strengthening Communities](https://microserve.ca/about-us/community-impact/strengthening-communities/) - [Education & Mentorship](https://microserve.ca/about-us/community-impact/education-mentorship/) - [Health & Wellbeing](https://microserve.ca/about-us/community-impact/health-wellbeing/) - [Indigenous Allyship](https://microserve.ca/about-us/community-impact/indigenous-allyship/) - [Fueling the Fight](https://microserve.ca/about-us/community-impact/fueling-the-fight/) - [Community Impact](https://microserve.ca/about-us/community-impact/) - [Managed Print Labeling Services](https://microserve.ca/services-solutions/managed-print-labeling-services/) - [Meeting Rooms](https://microserve.ca/services-solutions/meeting-rooms/) - [Digital Signage](https://microserve.ca/services-solutions/digital-signage/) - [Boardroom as a Service](https://microserve.ca/services-solutions/boardroom-as-a-service/) - [LeadIT 2025 Speakers](https://microserve.ca/leadit-2025/leadit-2025-speakers/) - [LeadIT 2025 Venue](https://microserve.ca/leadit-2025/leadit-2025-venue/) - [LeadIT 2025 Call for Proposal](https://microserve.ca/leadit-2025/leadit-2025-call-for-proposal/) - [Sponsorship](https://microserve.ca/leadit-2025/sponsorship/) - [LeadIT 2025](https://microserve.ca/leadit-2025/) - [LeadIT Summit](https://microserve.ca/leadit-summit/) - [Logitech for Business – Powered by Microserve](https://microserve.ca/partners/logitech/): At Microserve, we are proud to partner with Logitech, a global leader in innovative technology solutions designed to enhance collaboration, productivity, and comfort. 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We're your tech ally and partner in sustainability. As strong supporters of Microsoft's Carbon Negative 2030 pledge, we ensure top-tier Surface service while minimizing our environmental footprint. - [Dell EMC PowerStore 500](https://microserve.ca/dell-emc-powerstore-500/): PowerStore is Dell Technologies next generation storage appliance. It provides customers with an infrastructure that will accelerate digital transformation. Designed for the data era, PowerStore supports both traditional and modern workloads, from the core, to the edge and the cloud. Contact Microserve today to get started with the Dell EMC PowerStore 500. - [Microserve Jobs](https://microserve.ca/microserve-jobs/) - [Poly](https://microserve.ca/partners/poly/): Say goodbye to communication barriers with HPE x Poly's integrated audio and video solutions, now accessible through Microserve. Empower your team to collaborate effortlessly and achieve more together with HPE x Poly. - [Terranova Security & Microserve](https://microserve.ca/terranova-security/): Learn how Terranova Security and Microserve are using a human-centered approach to security awareness training and content. - [HPE](https://microserve.ca/partners/hpe/): With HPE Greenlake and Microserve, gain agility with a secure cloud native platform ready to run your distributed cloud services. - [Microsoft for Education](https://microserve.ca/services-solutions/ms-education/) - [Document Management](https://microserve.ca/services-solutions/managed-print-services/document-management/): Printing is one of those technologies that’s easy to take for granted. If you need something on paper, you should be able to just print it. Easy, right? - [IT Staffing For Clients](https://microserve.ca/services-solutions/it-recruitment-agency/it-staffing-for-clients/): Hiring for any position is difficult. IT talent acquisition can be particularly challenging. - [Intel & Microserve](https://microserve.ca/partners/intel/): When it comes to PCs, your business deserves more than just the norm. Your clients request business-class performance, your business requires security features, and your IT department needs streamlined manageability and stability.The Intel vPro® platform immediately offers businesses what it needs to thrive. - [Microsoft File Storage and Collaboration](https://microserve.ca/services-solutions/modern-workplace/file-storage/) - [Locations](https://microserve.ca/locations/) - [Edmonton](https://microserve.ca/locations/edmonton/) - [Victoria](https://microserve.ca/locations/victoria/) - [Calgary](https://microserve.ca/locations/calgary/) - [Vancouver](https://microserve.ca/locations/vancouver/) - [Contact Us](https://microserve.ca/contact-us/) - [Collaboration & Communication](https://microserve.ca/services-solutions/modern-workplace/collaboration-communication/) - [Security](https://microserve.ca/services-solutions/modern-workplace/security/) - [IT Recruitment Agency](https://microserve.ca/services-solutions/it-recruitment-agency/) - [Modern Device Management](https://microserve.ca/services-solutions/modern-workplace/modern-device-management/) - [Events](https://microserve.ca/events/) - [Media Centre](https://microserve.ca/media-centre/) - [About us](https://microserve.ca/about-us/) - [Modern Workplace](https://microserve.ca/services-solutions/modern-workplace/) ## My Templates - [LeadIT 2026 Footer](https://microserve.ca/template/leadit-2026-footer/)