Managed print services Edmonton
Reliable print. Local Edmonton support.
Microserve provides managed print services for Edmonton organizations that need dependable equipment, responsive support, stronger security, and predictable operating costs — from government offices and educational institutions to industrial facilities and growing enterprises, all managed as one connected fleet.
Quick answer
What are managed print services?
Managed print services (MPS) are outsourced services that manage your organization's printers, multifunction devices, supplies, maintenance, support, reporting, and print-related costs.
With Microserve, you get a structured approach to print management from assessment and optimization to ongoing service and support.
The challenge
Take control of your print environment
Unmanaged print environments often create hidden costs and daily frustration. Many organizations don't know how many printers they have, how much they spend on toner, which devices are underused, or how often IT is pulled into printer issues.
Microserve assesses your current environment, identifies inefficiencies, and builds a managed print strategy that supports your people, locations, workflows, and budget.
Local presence
Managed print services for Edmonton and the Capital Region
Microserve operates an Edmonton office and 30,000-square-foot technology centre at 5607 67 Avenue NW, giving Alberta organizations local service coordination backed by Canada-wide support. From the Government District to the Acheson and Nisku industrial areas, we manage print with local accountability and responsive support.
What's included
What Microserve's managed print services include
A complete print management solution, not just printer repair. From the first assessment through ongoing optimization.
Print environment assessment
Every managed print program starts with a clear understanding of your current environment — fleet, usage, costs, and total cost of ownership.
Fleet optimization
The right devices, in the right locations, for the right users — reducing maintenance overhead and total cost of ownership.
Proactive maintenance & support
Regular servicing, automated alerts, and experienced support teams stop many disruptions before they reach users.
Toner & supplies management
Automated monitoring and replenishment mean toner arrives before you run out — no manual checks or emergency orders.
Print security
Modern MFPs are connected endpoints that process and transmit sensitive information. We help close the gaps.
Reporting & cost visibility
If you can't see print usage, you can't manage it. Stronger reporting shows where money is spent and where to improve.
Sustainability
In Alberta, print management is also a sustainability conversation. Smarter fleet management supports practical ESG goals.
How it works
Our managed print process
Discover
We document your current printer and multifunction device environment — locations, models, print volumes, supply processes, service history, and known user issues.
Analyze
We evaluate utilization, total cost of ownership, device overlap, security considerations, and opportunities to standardize equipment or workflows.
Design
We develop a recommended future-state fleet based on user needs, office geography, print volumes, security requirements, and budget priorities.
Transition
Approved equipment, software, and workflows deploy in planned phases. Existing devices can be retained, relocated, replaced, or retired per the roadmap.
Manage
Remote monitoring, automated supplies, preventative maintenance, and structured service processes keep the fleet operational.
Optimize
Usage reporting and scheduled fleet reviews adapt the environment as staffing, locations, workflows, and business requirements change.
Compare
Managed print services vs. managing printers yourself
Why Microserve
Why choose Microserve for managed print in Edmonton
A physical Edmonton technology centre
Our Edmonton office and 30,000-square-foot technology centre at 5607 67 Avenue NW give Alberta Capital Region and Northern Alberta organizations local service coordination backed by Canada-wide support.
Public-sector procurement experience
Extensive experience with structured government procurement — standing offers, RFPs, and major technology initiatives with the Government of Alberta and the Government of Canada.
A long-term Canadian technology partner
Founded in 1987, Microserve supports mid-sized and enterprise organizations across government, education, healthcare, and private industry — built on customized solutions and long-term partnerships.
Broader IT and security expertise
Printers operate as part of your network. We bring print specialists together with managed IT, cybersecurity, cloud, procurement, end-user computing, and network infrastructure teams.
Multi-location support
Local Edmonton service combined with Canada-wide on-site coverage and remote fleet monitoring helps distributed organizations maintain consistent support standards.
Benefits
What your organization gains
Lower print costs
Reduce waste, eliminate inefficiencies, and improve cost control by reviewing devices, usage, supplies, and support needs.
Fewer printer interruptions
Proactive support and supplies management reduce disruptions and keep users productive.
Less work for IT teams
Shift routine print support, supply tracking, maintenance, and reporting to a dedicated provider so IT can focus on strategic priorities.
Stronger print security
Better device control, usage visibility, secure print practices, and management of network-connected print assets.
Better user experience
Devices are available, supplies are stocked, support is accessible, and workflows are easier to use.
Improved sustainability
Reduce unnecessary printing, optimize device usage, and support more sustainable workplace operations.
Industries
Managed print for Edmonton industries
Each industry has different print needs, security expectations, and workflow requirements. Microserve tailors the program to fit.
Ministries, agencies, municipalities, and other public bodies need service continuity with oversight of public and personal data. We support standardized configurations, centralized fleet visibility, secure document release, and service-level documentation aligned with Alberta's privacy framework (POPA and ATIA).
Decentralized student, faculty, lab, and administrative devices call for a unified strategy — secure student and faculty printing, authentication and mobile submission, print quotas, departmental cost allocation, and high-volume seasonal demand.
Warehouses, manufacturing, transportation, and energy operations in Nisku, Acheson, and Sherwood Park depend on labels, work orders, and safety records. We support durable devices and Zebra and Honeywell labelling environments with centralized driver management and proactive supplies.
Practical example
What a print assessment can reveal
An Edmonton organization may believe it has a simple print setup, but an assessment often uncovers hidden inefficiencies — each one addressable through device optimization, policy improvements, proactive support, and better reporting.
FAQ
Managed print services Edmonton — common questions
Still unanswered? Call 780-496-9585 and talk to a managed print expert.
What does a managed print service provider do?
A managed print service provider assesses, monitors, and supports an organization's printers and multifunction devices. Services can include fleet planning, hardware, supplies, maintenance, security controls, usage reporting, and lifecycle management.
Does Microserve have an office in Edmonton?
Yes. Microserve's Edmonton office and technology centre is located at 5607 67 Avenue NW, Edmonton, Alberta, T6B 2R8. The Edmonton office can be reached at 780-496-9585.
Can Microserve support locations outside Edmonton?
Yes. Microserve can support distributed organizations through a combination of regional service, Canada-wide on-site coverage, and remote fleet monitoring — including locations elsewhere in Alberta and across Northern Canada, subject to the agreed service scope.
Can managed print services improve document security?
Managed print services can reduce print-related risks by standardizing device configurations and introducing controls such as authentication, secure document release, activity records, and centralized administration. The controls available depend on the selected equipment and software.
Is Alberta FOIP still in effect?
No. Alberta's FOIP Act was repealed on June 11, 2025. Public-sector privacy requirements are now primarily governed by the Protection of Privacy Act (POPA), while public access to government information is governed by the Access to Information Act (ATIA).
Can Microserve guarantee POPA, ATIA, or FOIP compliance?
No technology provider should guarantee legal compliance through printer services alone. Microserve can help implement technical and operational print controls that support your privacy and governance program. Your legal and privacy teams remain responsible for interpreting regulatory obligations.
Do we have to replace all our existing printers?
Not necessarily. Microserve can assess which devices should be retained, relocated, upgraded, replaced, or retired. The objective is to build an appropriate fleet based on actual requirements, not to replace equipment unnecessarily.
What printer brands does Microserve support?
Microserve supports most major printer and multifunction device brands, with expertise that includes HP, Xerox, Lexmark, Epson, Zebra, and Honeywell.
Does managed print include toner delivery?
Yes. Microserve can monitor toner levels and arrange proactive delivery before eligible devices run out, helping prevent disruptions and reducing manual supply ordering.
Can Microserve help with a government RFP?
Microserve can work with procurement, IT, and business stakeholders to respond to documented technical, service, reporting, and pricing requirements, with experience across structured government procurement vehicles and major public-sector technology engagements.
How much can an organization save with managed print services?
Savings depend on the existing fleet, print volumes, device utilization, maintenance expenses, and internal administration. Microserve reports that many clients reduce print-related costs by approximately 20% to 30%, but a fleet assessment is required to estimate your opportunity.
How does managed print pricing work?
Pricing may be structured through cost-per-page, leasing, Print-as-a-Service, or another agreed model. Your proposal should clearly document included equipment, service coverage, consumables, usage assumptions, and any exclusions.
Contact
Request an Edmonton fleet & compliance audit
Tell us about your print environment — fleet size, locations, governance priorities, and what you'd like to improve. We'll review your devices, usage, support processes, and security posture, and reply within one business day.
Serving Edmonton, St. Albert, Sherwood Park, Leduc, Nisku, Acheson and the Alberta Capital Region.