Managed IT Services
Microserve is your trusted provider of managed IT services in Western Canada for over 35 years. We offer reliable and tailored technology solutions to businesses of all sizes in public and private sectors. Our proactive management practices, future planning, and partnerships with technology leaders ensure a smoothly running IT environment. Choose Microserve for superior managed IT services and unlock your business’s full potential.
IT Services Providers
Our comprehensive Managed Services Offerings cover every aspect of your IT landscape, providing end-to-end support. From managing all requests and incidents through our enterprise ticketing system to employing well-defined processes and automation, we ensure a stable, secure, and highly available environment for your users, enabling them to work efficiently at all times.
Experience the seamless integration of technology and support with Microserve, the leading managed IT services provider in Western Canada. Let us handle your IT needs so you can focus on what matters most – growing your business.
Our Managed IT Services
We understand the essential role Managed IT Services play in keeping your business operations running smoothly. That’s why we deliver comprehensive IT management solutions to organizations in Western Canada. By choosing us, you’ll benefit from the following.
Expertise and Experience
- Specialized teams in cybersecurity, cloud computing, network management, and more.
- Extensive experience serving varied clients
- Ability to handle complex projects
Scalability and Flexibility
- Designed to scale services based on evolving business needs
- Customized solutions for expanding operations or digital transformation
Service Level Agreements (SLAs)
- Comprehensive SLAs with clear service standards and performance metrics
- Faster response times and proactive monitoring
- Ideal for businesses with stringent requirements or operating in highly regulated industries
Robust Infrastructure and Technology
- Access to state-of-the-art infrastructure, cutting-edge technology, and advanced tools
- Partnerships with leading technology vendors
- Wide range of IT solutions that stay ahead of industry trends
Business Continuity and Disaster Recovery
- Comprehensive disaster recovery and business continuity plans
- Redundant systems, data backup solutions, and alternative infrastructure options
- Minimize downtime, mitigate risks, and quickly recover from disruptions
Stability and Reliability
- Proven track record and established reputation
- Financial stability
- Extensive experience, client testimonials, industry recognition, and certifications
Apple Management and Support
- Simplified device management for MacOS and iOS devices
- Zero-touch deployment for Apple devices using Microsoft Intune and Apple Automated Device Enrollment
- Streamlined deployment, management, and maintenance for Apple devices
Value-Added Services and Partnerships
- Beyond core IT support
- Strategic IT consulting, vendor management, compliance assistance
- Partnerships with other service providers for integrated solutions
join the success
Hear From a Happy Client
"We appreciate the ability to draw on Microserve's technical expertise, whether it be for cyber insurance requirements, or other needs in that regard. Microserve has a level for competency, professionalism, and bandwidth that has certainly benefited us in knowing that we're not pushing up against the wall at any time in the near future."
Matthew Hoag | Browns Restaurant Group
Director of Special Projects
Frequently Asked Questions About Managed IT Services
Why would I outsource IT to a managed service company?
An IT partner understands that IT can be a source of incredible risk and has professional experience dealing with a variety of IT failures across different environments. Managed Services minimizes the inherent risk associated with your IT infrastructure and mitigates the impact arising from potential IT failure.
What size of businesses do you typically work with?
At Microserve, we specialize in providing Managed IT services to medium and enterprise-sized organizations (75-500 seats). We understand the unique challenges faced by businesses of different sizes, and we scale our services to meet the specific needs of our clients. Whether you are a growing medium-sized company or a large enterprise, we have the expertise and resources to support your IT infrastructure effectively.
What is your pricing structure for IT services?
We offer a flexible pricing structure for our IT services. Our pricing model includes both per-user and flat fee options, depending on the complexity of your IT environment. We work closely with our clients to customize the service pricing to align with their specific requirements. This ensures that you receive the most cost-effective solution that fits your budget and meets your business needs.
Do you provide 24/7 IT support?
Absolutely. Microserve understands that technology issues can occur at any time and can significantly impact business operations. That’s why we provide comprehensive 24/7 support to our clients. Our team utilizes advanced alerting tools that notify us of any issues, allowing our network operations center to respond promptly and resolve any IT-related problems. With our round-the-clock support, you can have peace of mind knowing that your business is always supported, regardless of the time of day.
Can you help with cloud migration and management?
Microserve has an experienced Professional Services team that specializes in cloud migration and management. We understand that adopting cloud technology can bring significant benefits to businesses, including scalability, cost savings, and increased agility. Our team can guide you through the entire cloud migration journey, starting with an assessment of your IT infrastructure to determine if a cloud strategy is the right fit for your business. We offer expertise in implementing various cloud solutions, including cloud-only, hybrid cloud, and private cloud. Trust Microserve to ensure a seamless transition to the cloud with minimal disruption to your operations.
What sets Microserve apart as a managed IT services provider?
Microserve excels as a trusted managed IT services provider for several reasons:
Exceptional Customer Service and Long-Term Partnerships:
We prioritize delivering exceptional customer service and building long-term partnerships with our clients. Understanding that effective IT support goes beyond technical expertise, we take the time to listen to your needs and develop customized solutions that align with your business goals.Highly Skilled Professionals:
Our team of highly skilled professionals has extensive experience in managing complex IT environments and staying up-to-date with the latest technology trends. We understand the challenges businesses face in the rapidly evolving digital landscape and are committed to helping you navigate and leverage technology to your advantage.Comprehensive and Tailored IT Services:
With a wide range of technologies at our disposal, we deliver comprehensive managed IT services tailored to meet the unique needs of your business. From network management and cybersecurity to cloud services and IT infrastructure optimization, we have the expertise and resources to support your IT needs at every level.Reliable and Proactive Support:
At Microserve, you can expect reliable, efficient, and proactive support. We take a proactive approach to IT management, identifying and resolving potential issues before they impact your business. Our team is available around the clock to provide timely and responsive support whenever you need it.Empowering Your Organization:
Our mission is to empower your organization to thrive in the digital landscape. By partnering with us for your managed IT services, you can focus on driving your business forward while we take care of your IT needs. Contact Microserve today to discover how our comprehensive and customized IT solutions can help you achieve your business goals.Where can I find trusted IT managed services providers near me?
When it comes to ensuring reliable IT support for your business, finding a trusted IT managed services provider near you is crucial. Microserve is a reputable and reliable provider of IT managed services. We have a proven track record of serving clients in Western Canada, and our commitment to delivering exceptional IT support sets us apart.
With our extensive experience in the industry, we understand the unique challenges businesses face when it comes to managing their IT infrastructure. We know that downtime and technical issues can hinder productivity and impact your bottom line. That’s why we prioritize delivering reliable and efficient IT support to our clients.
At Microserve, we take pride in our ability to meet the specific needs of each business we serve. Our team of experts is dedicated to providing comprehensive IT solutions tailored to your requirements. Whether it’s network management, cybersecurity, cloud services, or IT infrastructure optimization, we have the expertise to deliver.
What Industries Does Microserve Specialize in for Managed IT Services?
As a trusted managed services provider, Microserve specializes in providing managed IT services and IT management solutions to a diverse range of industries. Our expertise extends to the following sectors:
- Financial Planning and Insurance
We understand the unique IT needs of financial planning firms and insurance companies. Our managed IT services help ensure data security, regulatory compliance, and seamless operations. - Pension Funds
Microserve offers tailored managed IT services for pension funds, helping them efficiently manage their IT infrastructure and data while ensuring privacy and compliance. - Law Firms
Law firms require secure and reliable IT systems for case management, document storage, and client data protection. Our managed IT services support their specific needs with expertise in legal industry requirements. - Construction
With our managed IT services, construction companies can streamline project management, collaborate effectively, and optimize their technology infrastructure for enhanced productivity. - Restaurants
We provide managed IT services to restaurants, focusing on efficient POS systems, network management, cybersecurity, and technology support to ensure smooth operations in a fast-paced environment. - Energy and Gas
For energy and gas companies, Microserve’s managed IT services include network management, data security, and infrastructure optimization to support the industry’s unique IT requirements. - Mining
Microserve understands the IT challenges faced by the mining industry. Our managed IT services help mining companies optimize their technology infrastructure, improve data analytics, and enhance overall operational efficiency. - Government
We offer managed IT services to government organizations, providing secure and reliable technology solutions that meet strict compliance requirements while ensuring efficient service delivery to citizens. - Health Care
In the healthcare sector, Microserve’s managed IT services support clinics, hospitals, and healthcare providers with secure data management, network infrastructure, and compliance-driven solutions.
Microserve is proud to be a leading managed service provider in Western Canada, offering comprehensive managed IT services tailored to the unique needs of each industry we serve. Contact us today to discuss how our IT managed services can support your business objectives.
- Financial Planning and Insurance
Experience a New Dimension in IT Partnership
Witness your technology vision coming to life and reach your business goals with our responsive, tech-driven solutions.
At Microserve, we don’t just manage your technology; we open doors to opportunities. Discover what’s possible for your business today. Let’s shape your future, together.
Explore our Managed IT Services Blogs
Discover a wealth of knowledge in our managed IT services blogs. Our trusted team of experts delves into a variety of topics, including IT management solutions, and more. Stay informed and empowered as we share valuable insights to help your business thrive in the digital age. Explore our selection of blogs and gain the knowledge you need to optimize your IT infrastructure.
