End User Computing
Enhance Your End-User Experience
Microserve end-user computing (EUC) provides a seamless experience for desktops and applications on different devices to enhance productivity. This supports your onsite and remote workforce, which is more diverse and widespread than ever. We do this by offering strategic solutions such as customized client solutions for hardware procurement, asset tagging, custom deployment, and more.
We manage every stage of the device lifecycle, from procurement and deployment to maintenance and support, and finally, secure disposal or repurposing. We carefully design our lifecycle management services to work with both Windows and Mac devices, providing a complete coverage across platforms.
Simplify Administration of Multi-platform Environments and reduce complexity
Unlock streamlined administration and simplicity across multi-platform environments with our Apple solutions. From intuitive management tools to comprehensive support, we empower you to optimize workflows effortlessly. Visit our Apple solutions page now for a seamless experience in managing your devices.
Simplifying Administration and Management
Our unified endpoint management and deployment solutions, powered by Microsoft Intune, extends beyond traditional boundaries to embrace a truly multi-platform environment. With the capability to manage Mac, Windows, and mobile devices (iOS/Android), we provide an accelerated path to a unified management solution that simplifies IT operations and enhances security.
Apple Solutions
As an Apple Authorized Reseller, we provide strategic lifecycle management solutions for iOS and MacOS devices. While our wide range of Apple solutions includes device procurement, provisioning, configuration, and deployment, our expertise lies in reducing the complexity of managing Apple devices. Microserve offers a unified management solution to simplify IT operations for all devices.
- Simplified device management for MacOS and iOS devices
- Zero-touch deployment for Apple devices using Microsoft Intune and Apple Automated Device Enrollment
- Streamlined deployment, management, and maintenance for Apple devices
Windows Solutions
Managing and securing Windows devices is simplified with Microserve’s lifecycle management solutions for Windows devices. At every stage of the device life cycle, from procurement to deployment and beyond, we offer a unified endpoint management solution that streamlines device administration and embraces multi-platform environments.
- Streamlined administration under a single pane of glass for Windows and Apple devices
- Zero-touch provisioning using Windows Autopilot
- Enhanced security and compliance across all devices
- Enforced policies and improved device visibility for Windows, Mac, and mobile devices
Our Experience is Unmatched
We’ve worked hard to build a strong reputation for hardware management in Canada. While there are certainly others who offer similar services, we provide unparalleled levels of customization, support and detail.
Plan
Microserve’s experienced and highly qualified procurement team is well-versed in a wide range of industry-leading technologies and solutions. We help you select the best technologies for each application to maximize value. Our end-user plan helps establish and maintain processes for all devices, including both Windows and Apple devices.
Procure
We offer a secure, customized e-procurement solution to conveniently place and track orders. Features include real-time product availability and pricing, secure and customizable customer account access, customer-specific products and pricing, customer-specific business rules and optional integration with your IT systems.
Configure
We provide customized configuration services prior to delivery to your site for hardware, software, asset tagging and more. We maintain local warehouse and configuration facilities at all Microserve branches in BC, Alberta and Nova Scotia to provide you access to local inventory and accurately staged delivery.
Deploy
We maintain a large pool of qualified technicians, highly proficient in managing and performing hardware deployments and replacement projects on an ongoing basis for a continuous refresh approach, as well as on shorter projects. We successfully ramp up and execute projects quickly and accurately for high volumes of systems across wide geographic areas.
Maintain
Our key differentiator is our breath of field support for multiple locations. We maintain a wide network of multi-skilled technicians for break/fix services, install/move/add/change services, end-user support, end-user database and device management.
Retire
We decommission and remove old systems – or we can either move them to your asset disposal centre or to a Microserve Asset Recovery Centre to be quarantined prior to disposal. We are committed to protecting your security to ensure no information on any equipment will be exposed to risks of confidentiality or privacy, while minimizing harm to the environment.
A Critical Piece of The Puzzle
End-user computing is just one facet of complete IT support—but it’s essential and time-consuming. Even if you have an internal IT department, your employee resources are better spent elsewhere.
We are the leader in end-user computing in Canada for good reason. We invite you to find out why enterprise-level companies and public sector clients alike trust us with their equipment lifecycle management.
“IT inventory administration is key to businesses managing their systems more effectively and, if performed routinely, can save time and money by avoiding unnecessary asset purchases.”
Unlock Your Business's Full Potential with Our Expert IT Support and Solutions
We are dedicated to supporting your business and helping you thrive in the digital age. Don’t miss out on this opportunity to take your organization to the next level – get in touch with us today!