We Know Tech and We Know Talent

Frequently Asked Questions About Managed IT Services

• What types of IT roles does Microserve typically staff?

  We staff a wide range of IT roles, from entry-level to senior leadership. This includes positions like Network Administrators, Cybersecurity Specialists, Cloud Architects, Software Developers (frontend, backend, full-stack), IT Project Managers, Help Desk Technicians, Data Analysts, and more.

• Do you offer both temporary/contract and permanent IT placements?

  Yes, we offer flexible staffing solutions including contract (temporary) placements for specific projects or short-term needs, contract-to-hire options to evaluate talent before a permanent offer, and direct permanent placements for long-term strategic hires.

• How long does it typically take to fill an IT position?

  The timeline varies depending on the role’s complexity, required specialization, and market demand. However, our streamlined vetting process and extensive talent network allow us to efficiently identify and present qualified candidates, often within days for urgent contract roles and a few weeks for permanent positions.

• What is Microserve's candidate vetting process?

  Our rigorous vetting process includes in-depth interviews, technical assessments, reference checks, and background verifications. We focus on both technical proficiency and cultural fit to ensure candidates not only have the right skills but also align with your team and company values.

• How do you ensure the quality of your IT candidates?

  We leverage our 35+ years of industry experience and a dedicated team of IT staffing specialists. Collectively, our team has 40 years of experience in technical recruiting and several of our IT staffing recruiters hold a computer science degree, ensuring deep technical upstanding. As an IT company ourselves, we have a thorough understanding of IT roles, keep up with ongoing market research, and are committed to presenting only highly qualified, pre-screened candidates to ensure top quality.

• What if a placed IT professional isn't a good fit?

  We are committed to your satisfaction. Should a placed professional not meet expectations, we work quickly to understand the issue and provide a suitable replacement, ensuring minimal disruption to your operations.

• What industries do you serve for IT staffing?

  While our IT staffing services are broadly applicable across various sectors, we have extensive experience working with clients in the public sector, healthcare, education, finance, and other enterprise-level organizations.

• Does Microserve handle payroll and benefits for contract staff?

  Yes, for contract placements, Microserve handles all aspects of payroll, benefits, taxes, and administrative burdens, simplifying the process for your organization.

• How does Microserve understand our specific IT staffing needs?

  We start with a thorough consultation to understand your company culture, project requirements, existing team dynamics, and long-term IT goals. This ensures we don’t just match skills, but also integrate talent seamlessly into your unique environment.

• Can Microserve help with IT staffing for niche or highly specialized roles?

  Absolutely. Our extensive network and targeted search capabilities are designed to source talent for even the most niche or specialized IT roles. We thrive on finding the right expertise for unique technical challenges.